The Iveagh Trust is the oldest provider of social housing in Ireland, building sustainable communities since 1890. Today, the Trust provides 2,200 homes in Dublin, across eleven locations, offering a range of housing options including general needs housing for families, supported housing for older people, and accommodation for men experiencing homelessness at the Iveagh Hostel.
The Rents and Finance Officer plays a key role in delivering accurate, efficient, and tenant-focused rent administration services across the organisation. This role supports the annual rent review process, manages ongoing rent reassessments, and ensures all rent and financial data is maintained to a high standard.
Working closely with colleagues across Housing and Finance, the postholder provides guidance on rent assessment processes, ensures compliance with relevant legislation and policies, and responds to tenant queries in a timely and professional manner. The role requires strong attention to detail, excellent organisational skills, and a commitment to fairness, consistency, and high-quality service delivery.
Role: Rents & Finance Officer
Reporting to: Head of Financial Operations
Work Location: Bull Alley Street, Dublin 8
Pay & Benefits: The Iveagh Trust offers excellent terms and conditions of employment:
- Competitive Salary
- 22 days Annual Leave increasing with service to 25 days.
- 32.75 working hours per week
- Flexible work arrangements with Hybrid working available.
- Pension – Best-in-class Defined Contribution Pension Scheme.
- Full Employee Assistance Programme for you and your family.
- Generous occupational sick pay scheme
- Death in Service Cover.
- Group Health Insurance Scheme providing discount to employees.
- Mileage – Mileage allowance will be paid in respect of all car mileage on Trust business.
- Full induction and ongoing professional training and development opportunities. The Trust encourages professional development.
- Supportive and inclusive work environment
Principal tasks & responsibilities:
Annual Rent Review
- Support Rent Review team with the Annual Rent Review process to ensure that it is done in an efficient, fair and equitable way for tenants
- Assisting with Confidential Income Statement (CIS) processes on an annual basis. Review the Confidential Income Statements (CIS) to ensure they are sufficiently accurate to enable rent assessment
- Co-ordinate correspondence to tenants throughout the Rent Review process
- Ensure follow up is actioned if the household submission is incomplete
- Provide training support and guidance to colleagues in the rent assessment process and on individual household cases as applicable.
- Process annual rent reviews for tenants in accordance with the relevant differential rent schemes for the relevant local authorities.
- Respond to tenants’ rent queries in a prompt and efficient manner
- Cooperation with colleagues in Housing
Rent Reassessments
- Process all ad-hoc rent assessments that arise throughout the year as required
- Calculate backdated adjustments for tenants arising from a change of circumstances
Record Keeping and Data Management
- Work closely with the finance department to ensure the new rents and adjustments are accurately reflected on the rental management system
- Ensure excellent data management – keeping all records relating to the Rent Review on the Trust’s housing management software
- Keep up to date with all Social Welfare changes including increases in payments rates
- Keep up to date with RTB legislation
- Prepare household rent files for audit
- Assist the Housing Team with the administration of new schemes
- Other ad-hoc administration duties, projects and assignments as needed
- Attend ad-hoc housing meetings
This list is not exhaustive
Key Competencies
- You have a proven record of reaching targets
- You can build rapport and relationships with customers and tenants
- You must be fluent in English
- You can work in a fast-paced, multi-tasking environment
- You have strong numerical skills with attention to detail
- You have strong IT skills
- You have strong communication skills – both written and verbal
Qualifications & Knowledge / Expertise
Essential
- You have 1-2 years’ experience in a similar environment in housing / residential property
- Experience in a financial administrative role
- Excel skills
Desirable
- Experience calculating differential rents in an Approved Housing Body
- Experience using Housing Management or Financial software
Applications:
Applicants must be eligible to live and work in Ireland
Please submit your CV with a cover note to hr@theiveaghtrust.ie
Closing date for receipt of applications is Friday 10th July 2026.
The Iveagh Trust is an Equal Opportunities Employer.
