Housing Officer - Housing First
12-Month full-time contract with a view to permanency
35 hours per week, Hybrid - based in Dublin Head Office (5 Lamps Office)
Reporting to Property Acquisitions Manager
€44,234.04 per annum
1. Purpose of Role:
To provide support to Housing First tenants in establishing and maintaining their tenancies
2. Key Areas of Responsibility
- Provide housing and maintenance supports to tenants
- Property Set up & Handovers
- Property monitoring, upkeep, and review
- Ensuring Housing First colleagues are appraised of progress in regards to timescales for properties being handed over ready for occupation
- Draw up Tenancy Agreement and discuss with tenant to explain the respective responsibilities of both parties
- Arrange for Tenancy Agreement to be signed
- Assist tenant in completing Rent Supplement, Household Budget forms or Standing Order
- Deliver pre-tenancy training
- Rent setting and annual rent reviews
- Monitor rent payments on a monthly basis
- Work with tenants to ensure tenants responsibilities are upheld and tenancies are being sustained
- Work within the framework of the overall objectives of the Housing First Service.
- Produce reports as required on the tenancies you are managing
The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time
3. Person Requirements
- A minimum of 2 years’ experience in Tenancy Engagement, Housing and/or Homeless Services. (essential)
- A full driving licence and use of a car (Essential)
- Qualification in Social Care or a related field is desirable.
- Experience working with homeless individuals and those with complex support needs.
- A minimum of 1 year of regular use of IT systems with a good proficiency in Excel, Word & Databases
- An ability to work both independently and as part of a team
- Good organisational and time-management skills
- Experience in working with other support providers i.e. Homeless Services, SLI (Desirable)
- Understanding of why people become homeless or may be at risk of homelessness and the issues they present with, particularly in relation to substance misuse (Desirable)
- Respect for the values and beliefs of Depaul and its founding partners
- A commitment to and an understanding of equal opportunities and diversity issues
- A commitment to high standards of Health & Safety good practise
- Commitment to the provision of quality standards of housing for tenants
- Independent and self-motivated
While the line manager is specified above, this does not preclude higher level grades from directing or reviewing work or setting dotted line collaborative working relationships between same or different level positions.
All tasks should be completed in an accurate manner and supported by a clear electronic and hard copy filing system.
WHY WORK FOR US?
Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?
We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities
EQUAL OPPORTUNITIES:
Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.
If you choose to work for Depaul we offer:
Our Benefits
- Annual Leave Up to 3 years' service: 25 days per year
- 3 years' up to 5 years' service: 27 days per year
- Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays)
- 10 public holidays each year with Good Friday as discretionary day.
- Day off and day pay for Christmas Day, St.Stephen's Day, and New Year's Day worked for shift workers.
- Non-Shift Workers: Paid day off on public holidays.
- Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.
- Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.
- Pension Matched by the employer
- Health Assistance Each staff member gets access to a health cash plan so you can claim money back, up to set limits, on a number of treatments. This includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.
- Life Assurance Four times salary
- Maternity /Adoptive Leave 18 weeks full pay
- Paternity Leave 2 weeks full pay
- Sick Leave Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)
- Employee Assistance Program EAP is a confidential counselling service that provides support to company employees and their family. It is available 24/7, 365 days a year covering; Counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.
- Learning and Development Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family.
- Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role.
- Online learning resources within Depaul’s award nominated online learning platform, Moodle. Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid
