Relief Worker - Dublin
Location: Dublin
Salary: €17.14/hour
Hours:
Available to work shifts, days or nights, over a 7 day rota. You can be available as much or as little as:
- One day
- A week
- Mid week
- Weekends only
1. Scope of Responsibility:
This role offers a fantastic opportunity to provide support to our organisation’s central services team, we have relief roles across Ireland. Depaul is a values-led organisation working with a number of services throughout the Republic and Northern Ireland. This role will report directly to the Local Management Team and will be responsible for providing an efficient and high quality service at any one of our projects working alongside a fully trained staff team to provide supported accommodation, food and shelter to residents. Because of the transient nature of the role, relief workers will be required to think on their feet and to adapt to new situations quickly. This is an exciting opportunity to join a diverse team of talented individuals.
2. Key Areas of Responsibility:
- To ensure that the practical needs of the service users are met (in conjunction with ancillary staff and volunteers); i.e. providing food, laundry, clean bedding, etc.
- To ensure a safe and secure environment and to maintain high standards within the service.
- To work with all service users and to win their trust and respect and to deal with difficult or problematic situations in a sensitive manner.
- To carry out the relevant duties on specific rotas
- While on shift, to work with other members of the staff team, to make decisions consistent with the project team.
- To take an active role in the shift handover
- To maintain all records of work necessary for the smooth running of the service.
- To ensure that all Depaul Ireland policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of Depaul.
- To respond effectively to service user needs and to ensure that the safety, welfare and well-being of service users are protected throughout your shift, especially at night.
- The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.
3. Person Requirements:
- Have at least 1 years’ experience working in the homelessness field or another suitably related area, desirably in a residential setting OR A relevant qualification in the Social Care field, QQI Level 5 and above (ESSENTIAL).
- Have a good standard of education. A Manual handling qualification would be desirable.
- Have an understanding of harm reduction and low threshold working
- Understand why people become homeless and the issues they present with, and what supports can be offered in services to service users with complex needs
- Understanding of risk management principles.
- Capable of responding calmly in a crisis and use your own initiative to deal with incidents as they arise
- Be able to work as part of a team understanding the importance of team communication
- Have an understanding of Health and Safety and the health and safety requirements within a residential setting working with homeless people.
- Have a knowledge and understanding of the vision, mission and values of Depaul.
- Proficient use of IT required in role, including email in a professional capacity.
WHY WORK FOR US?
Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?
We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:
• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities If you choose to work for Depaul we offer:
Our Benefits
- Annual Leave Up to 3 years' service: 25 days per year
- 3 years' up to 5 years' service: 27 days per year
- Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays)
- 10 public holidays each year with Good Friday as discretionary day.
- Day off and day pay for Christmas Day, St.Stephen's Day, and New Year's Day worked for shift workers.
- Non-Shift Workers: Paid day off on public holidays.
- Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.
- Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.
- Pension Matched by the employer
- Health Assistance Each staff member gets access to a health cash plan so you can claim money back, up to set limits, on a number of treatments. This includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.
- Life Assurance Four times salary
- Maternity /Adoptive Leave 18 weeks full pay
- Paternity Leave 2 weeks full pay
- Sick Leave Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)
- Employee Assistance Program EAP is a confidential counselling service that provides support to company employees and their family. It is available 24/7, 365 days a year covering; Counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.
- Learning and Development Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family.
- Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role.
- Online learning resources within Depaul’s award nominated online learning platform, Moodle. Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid
