Housing Support Officer - Youth Service
If you want to make a real impact on the lives of others join Galway Simon Community where we work towards eliminating homelessness through advocacy, education and campaigning in line with our values of compassion, community and collaboration.
Contract Details Permanent Contract, Full-Time 37 hours per week
Location Galway City
Salary HSE Social Care Worker salary scale 01/10/2024 €38,951 – €54,989
- Sundays: Time and a Half
- Public Holidays: Double Time
- 25 Days Annual Leave
- Employee Pension Scheme
- Employee Assistance Program
- Education Assistance Scheme
- Occupational Sick Leave Policy
- Bike to Work Scheme
- Death in Service (2x basic salary)
Job Summary
Housing Support Officers act as key workers to clients, alongside Health Care Assistants, with clients that have complex care and support needs, delivering practical and emotional supports to clients as part of their overall support plan.
Responsible for the provision and co-ordination of support services to young people (aged 18-25) who are homeless or are at risk of homelessness.
The successful candidate will be coordinating in the delivery of homeless prevention interventions and coordinating wrap around supports to young people both in transitional accommodation and living independently in the community, with the aim of providing ontological security to enable sustainable independent living and personal development.
Key Responsibilities
- Clients - Support clients from all backgrounds and experiences, in a calm, trauma informed, harm-reduction approach to implement client support plans that maximise their health, self-care, education, community engagement, home management skills, and their overall well-being with the goal of independent living.
- Compliance - Stay compliant with all organisation policies, stay up to date on mandatory training, participate in routine maintenance, inspections and cleaning in line with health and safety standards.
- Service Delivery - Ability to lead a shift effectively, systematically log and record all interventions with and behalf of clients on relevant systems, work in an organised and efficient manner with clear communication within the team to deliver high-quality professional service.
- General - Willingness to adapt as needed to support client and service needs.
- Values - Demonstrate the Galway Simon Community values compassion, community and collaboration.
The above job description is not intended to be a comprehensive list of all key duties/responsibilities involved and consequently, the person can be required to perform other duties as appropriate to the position, which may be assigned to them from time to time as the position evolves.
This job description is not intended to be an exhaustive list of responsibilities.
Essential Requirements
- Qualification - Degree in social care or similar and are CORU registered as a Social Care Worker.
- Experience - 2-years relevant experience in a similar role in a care setting.
- Have a valid and full clean manual drivers licence & access to own vehicle for work-related purposes and be able to obtain insurance to indemnify Galway Simon and carry passengers in relation to work-related duties.
- Be self-motivated, and able to motivate and inspire others
- Be computer literate with a sound knowledge of Microsoft Office 365
- Be patient, non-judgemental and resourceful
- Being flexible with working hours including evenings and weekends
Desirable
- Experience of working with vulnerable young people between 18 & 25 years old.
- Experience of using a harm reduction approach & a trauma informed approach.
- Knowledge of services, resources and networks in Galway City & County
- Experience securing accommodation in the private rental market
- Familiar with assertive engagement and using a solution focused approach.
- Experience of Lone Working
Closing date 24/05/2026
Galway Simon Community is an equal opportunities employer and welcomes applications from all sections of the community.
