Frontline administrative and organisational support for Neurodiversity Ireland based in our new Sensory Centre in Sandymount (opening Feb 2026)
Client Support
- Be the first point of contact, welcoming and greeting all clients, visitors, and external stakeholders with a professional, empathetic, and confidential approach.
- Manage all incoming and outgoing communication, including answering the main telephone line, handling general inquiries, and monitoring email inbox.
- Book, schedule and confirm client appointments using the organisation's electronic diary or booking system.
- Ensure the highest level of confidentiality and adherence to GDPR (General Data Protection Regulation) when handling sensitive information.
Clinical Administration
- Register new clients, accurately enter and update client data on the clinical management system
- Act as the key administrative link between clients and the clinical team
Financial & General Administration
- General office and facilities management (e.g., managing post, coordinating clinical rooms, ensuring compliance with health and safety, liaising with cleaners)
- Administrative duties such as fundraising administration (e.g., processing donations, issuing receipts and sending thank you receipts)
- Undertake book-keeping duties including management of income and expenditure, donations and preparation of documentation with Finance team
- All administration associated with our Sensory Centre, inclusive of ensuring all insurance documents, gardai vetting, license agreements etc are in place and up to date.
- Assist with the organising of camps and after school activities with our Sensory Centre Manager (assisting with co ordinating timetables, liaising with families and staff as and when needed)
- Managing facilities requirements with the Sensory Centre Manger and their teams or contractors as needed
- Assist with and attend Neurodiversity Ireland events as and when required.
- Any other duties that may be required
Essential Requirements & Skills
Proven experience in a busy administration, reception, or healthcare setting (e.g., medical administrator, clinic administrator). Experience in the Not-for-Profit sector is a significant advantage.
Excellent working knowledge of MS Office (Word, Excel, Outlook) and demonstrable experience with electronic booking systems and/or client/patient database systems (CRM systems).
Exceptional communication (written and verbal), interpersonal skills to deal with clients/patients, with empathy and discretion.
Strong attention to detail and accuracy.
Excellent organisational and time management skills, with the ability to prioritise multiple tasks
Ability to work on one's own initiative and as part of a small team.
How to Apply
Please email register@neurodiversityireland.com with any questions related to this role.
To apply, please send:
- Your CV, and
- A short cover letter describing how you match the requirements for the role.
Successful applicants must complete Garda Vetting, Child Safeguarding training, and a comprehensive induction programme.