IEN Membership and Network Assistant Job Description

Job Title: IENMembership and Network Officer

Reporting to: IEN Head of Communications & Membership

Location: IEN Office, MACRO Community Resource Centre, 1 Green Street, Dublin 7 (Hybrid/remote working supported)

Organisation: Irish Enviornmental Network

Contract: Full-time (35 hours per week) contract renewable conditional on funding

Salary Scale: €39,675- €44,471 depending on experience

About the IEN

The IEN is a network of 41 national environmental non-governmental organisations (eNGOs) that work to protect and enhance the environment and to place environmental issues centre stage in Ireland and internationally. The secretariat works to support members and our advocacy coalition - the Environmental Pillar.

Overview of the Role

The Membership & Network Officer will work as part of a small, energetic team to support our network engagement, communications, learning and relationship development activities. You will play a key role in delivering on the IEN’s mission to facilitate, support and build capacity among the network of eNGOs. This role requires collaboration across all teams within the IEN.

Key Responsibilities

Network Events, Training and Engagement Support:

Assist in the development and coordination of member engagement and training activities, including creating newsletters.
Assisting in the planning and organisation of workshops, webinars, and other hybrid and in-person events, including: development and dissemination of promotional materials, coordination of guest lists, venue booking, catering and technical support as required.
Manage event registrations and ensure timely communication with attendees.
Support the development of event agendas, liaising with speakers and facilitators.
Support the IEN and Environmental Pillar’s advocacy hubs and working groups.
Identify and organise training opportunities or other relevant skills learning for IEN members as requested by our members.
Develop positive working relationships with members, networks and other stakeholders.
Liaise with and support staff, members and colleagues.
Travel to events in Dublin, locations throughout the country and internationally may be expected from time to time.

Communications Support – Assist the Communications Officer with:

Content Creation: Developing content including member newsletters, content for social media, and contributing to other communication materials as needed.
Social Media: Support the development of the IEN’s social media presence.
Website Management: Create and update website pages and assist with the current website redevelopment project.
Analytics and Reporting: Track and measure social media and website performance, compiling insights and data into reports.

IEN Membership Process

Assisting with administering the annual IEN membership application process, ensuring that the process runs smoothly and efficiently.
Acting as first point of contact for ad hoc requests for information about IEN membership.
Providing reports on membership queries and feedback.
Arranging the annual membership assessment to take place, in liaison with colleagues and external assessors.

Planning, Reporting and General Duties

Agree annual workplan, objectives and key performance indicators with your line manager.
Provide accurate, up-to-date reporting and impact assessment for your line manager, Board. of Directors, members, funders and other key stakeholders and audiences as required.
Attend weekly IEN Team meetings and meetings of the IEN/Pillar as appropriate.
Assist in any other duties as needed.
Maintaining the IEN office and ensuring callers and visitors are dealt with efficiently
and politely
Maintain accurate records of participation and feedback in relation to IEN events and activities.
Assist with maintaining and updating the IEN/Environmental Pillar’s contact lists and shared drive.

A complete list of all the terms and conditions and the IEN’s internal policies is made available to all staff members. The IEN is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive and supportive environment for all employees. This Job Description is not exhaustive and may change from time to time in line with work priorities, set out by your Line Manager.

To Apply:

Please send your CV and covering letter by email to: jobs@ien.ie

Deadline for applications: 3pm, Wednesday 25th March, 2026.

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Membership and Network Officer