Sage Advocacy

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Review and Analysis of Service Delivery Processes

Sage Advocacy is the National Advocacy Service for Older People. It works to ensure that people have easy access to information, support, independent advocacy and safeguarding services in all settings: homes, day centres, respite facilities, congregated care settings/nursing homes, hospitals, hostels, hospices and in the process of transition between them. It also provides supports to vulnerable adults and healthcare patients in situation where no other service is available to them.

It has expanded its services with the support of the Department of Education to meet the support and advocacy needs of survivors of institutional abuse. Since it was established in 2014, with the support of the HSE and The Atlantic Philanthropies, it has built a strong reputation for independence of thought and action and is a ‘go to’ service in relation to issues of capacity and decision making.

Sage provided information, support and advocacy services to more than 12,000 people (cases & queries) in 2024 and demand for its services is growing. The work of Sage on behalf of clients is independent of family, service provider or systems interests. The service is free of charge and confidential. Further information on the organisation and those we serve is available at www.sageadvocacy.ie .

We are now inviting Expressions of Interest for a Review and Analysis of Sage Advocacy Service Delivery Processes to support our work and our reporting requirements. This role is short-term with the successful candidate engaged on a temporary basis to review and analyse service delivery processes and to identify areas where change is required.

Responsibilities will include tasks such as developing a matrix for measuring case complexity, developing a template for reporting on case complexity, developing mechanisms for identifying and reporting on the specific challenges associated with providing an independent advocacy service to survivors of institutional abuse and contributing to the evaluation of the independent advocacy service for survivors. Read more about this interest.

The closing date for receipt of Expressions of Interest is

17:00 pm , 30th December 2025. Expressions should be emailed to recruitment@sageadvocacy.ie

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Expression of Interest